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Product

Every lead. The right rep. Every time.

A visual flow builder with drag-and-drop nodes for every routing scenario. Lead-to-account matching, territory rules, round-robin pools, SLA enforcement, and a complete audit trail — all native to HubSpot.

No credit card required. Cancel anytime.

The Flow Builder

Visual routing logic you can
actually understand.

Drag nodes onto a canvas, connect them with edges, and deploy a production routing flow in minutes. No code, no complex workflow branches, no guesswork.

app.flowrouter.io/builder/inbound-saas
FlowsInbound SaaS RoutingLIVESavedValidateDeploy

Form Submit

Trigger

1,247

Account Match

91% confidence

1,103

Is Enterprise?

employees > 200

Enterprise AEs

Round Robin (4)

312

SMB Pool

Round Robin (8)

791

Update Lifecycle

Action

YesNo

Drag-and-drop

Pick nodes from the palette and drop them onto the canvas. Connect them by dragging between ports.

Keyboard shortcuts

Cmd+Z to undo, Cmd+D to duplicate, Delete to remove. Power-user workflows built in.

Zoom and pan

Scroll to zoom, click-drag to pan. Pinch gestures on trackpads. Fit-to-view with one click.

Minimap

Always know where you are in a complex flow. The minimap gives you a bird's-eye view of the entire canvas.

Building Blocks

Every block you need.
Infinite routing logic.

Trigger

Start every flow with a HubSpot event. New contacts, property changes, form submissions, deal stage transitions, and more.

  • Form submissions
  • New contacts & deals
  • Property changes
  • Deal stage changes

Match

Pro

Lead-to-account matching with fuzzy company name, email domain, phone normalization, and LinkedIn URL. Confidence-scored with configurable thresholds.

  • Fuzzy company name
  • Email & website domain
  • Phone normalization
  • LinkedIn URL match

Condition

If/else branching on any HubSpot property. Company size, deal amount, lifecycle stage, or any custom property in your CRM.

  • Any HubSpot property
  • Equals, contains, in list
  • Numeric comparisons
  • Empty / not empty

Route

Round-robin pools, territory-based assignment, account owner, or specific rep. Respects working hours and time off automatically.

  • Round-robin pools
  • Territory routing
  • Account owner
  • Working hours aware

SLA

Pro

Enforce response-time targets on any flow. Auto-escalate when reps miss the window. Clock pauses outside working hours.

  • Configurable targets
  • Auto-escalation
  • Working hours aware
  • Per-flow thresholds

Action

Update HubSpot properties, send Slack notifications, or fire outbound webhooks to integrate with external systems.

  • Update properties
  • Slack notifications
  • Outbound webhooks
  • Runs async

Audit Log

Every routing decision,
explained step by step.

“Why did this lead go to James?” Answer it in five seconds. Every contact, every flow, every decision node — logged with a full trace.

Routing Audit Log

Live
All FlowsSearch
Mar 28, 2:14 PM
Sarah Chensarah@acmecorp.com
Inbound SaaSAssigned to James K.
Trigger:Form: Demo RequestMatch:Acme Corp (97% confidence)Condition:employees > 200 = TRUERoute:Enterprise AEs -> James K.
Mar 28, 2:11 PM
Mike Rodriguezmike@startupxyz.io
Inbound SaaSAssigned to Lisa W.
Trigger:Form: Contact UsMatch:No match foundCondition:employees > 200 = FALSERoute:SMB Pool -> Lisa W.
Mar 28, 2:08 PM
Amanda Fosteramanda@bigenterprise.com
Inbound SaaSEscalated (SLA)
Trigger:Form: Pricing PageMatch:Big Enterprise Inc (92%)Delay:SLA breached after 15 minRoute:Escalation -> VP Sales
Mar 28, 2:03 PM
David Parkdavid@midmarket.co
Inbound SaaSAssigned to Tom B.
Trigger:Lifecycle: MQLMatch:MidMarket Co (88%)Condition:region = WestRoute:West AEs -> Tom B.

Analytics

Routing metrics that
actually matter.

Distribution balance, SLA compliance, routing volume, and conversion by assignment path. Real-time dashboards, not stale spreadsheets.

Lead Distribution

This week by rep

James K.47 (24%)
Lisa W.44 (23%)
Tom B.41 (21%)
Nina S.38 (20%)
Alex M.24 (12%)

SLA Compliance

Response time targets

Enterprise (15 min)94%
Mid-Market (30 min)98%
SMB (60 min)87%
Overall SLA93%

Routing Volume

Last 7 days

65
Mon
82
Tue
71
Wed
93
Thu
88
Fri
24
Sat
18
Sun
Total this week441 contacts

HubSpot Integration

Built for both sides
of the workflow.

Reps stay in HubSpot, where they already work — routing status shows up on every record. Admins get a dedicated app for the surfaces that need room to breathe: the flow builder, audit log, and analytics.

For repsinside HubSpot
SC

Sarah Chen

VP of Engineering at Acme Corp

FlowRouter
Routing StatusAssigned
Assigned ToJames Kirkland
Matched AccountAcme Corp (97%)
Routed ViaInbound SaaS
Response Time4 min (SLA: 15 min)

App card on every contact, company, and deal record

For adminsapp.flowrouter.io
app.flowrouter.io/flows
FlowRouter
Inbound SaaS RoutingActive
Trigger
Form Submit
Match
L2A Lookup
Route
SMB Pool
194 routed today
100% within SLA

Flow builder, audit log, and analytics at app.flowrouter.io

Single sign-on

OAuth with HubSpot once. Reps are imported from HubSpot Users and ready to route — no separate passwords or seats to manage.

Deep links everywhere

Every routing decision on a record card links straight to the flow run in the FlowRouter audit log. One click from question to answer.

Live property lookups

FlowRouter reads contact and company data from HubSpot at execution time, so every routing decision uses the freshest data.

Get Started

See it in action.

Get started free with full access to the flow builder, audit log, and analytics. Or book a demo and we’ll walk you through it.

No credit card required. Cancel anytime.