Product

The routing platform, in detail.

A visual flow builder with drag-and-drop nodes for every routing scenario. Lead-to-account matching, territory rules, round-robin pools, SLA enforcement, and a complete audit trail — all native to HubSpot.

No credit card required. Cancel anytime.

The Flow Builder

Visual routing logic you can
actually understand.

Drag nodes onto a canvas, connect them with edges, and deploy a production routing flow in minutes. No code, no complex workflow branches, no guesswork.

app.flowrouter.io/builder/inbound-saas
FlowsInbound SaaS RoutingLIVESavedValidateDeploy

Form Submit

Trigger

1,247

Account Match

91% confidence

1,103

Is Enterprise?

employees > 200

Enterprise AEs

Round Robin (4)

312

SLA Timer

15 min wait

Update Lifecycle

Action

SMB Pool

Round Robin (8)

791
YesNo

Drag-and-drop

Pick nodes from the palette and drop them onto the canvas. Connect them by dragging between ports.

Keyboard shortcuts

Cmd+Z to undo, Cmd+D to duplicate, Delete to remove. Power-user workflows built in.

Zoom and pan

Scroll to zoom, click-drag to pan. Pinch gestures on trackpads. Fit-to-view with one click.

Minimap

Always know where you are in a complex flow. Click the minimap to jump to any region.

Node Types

Six building blocks.
Infinite routing logic.

Trigger

Start every flow with an event. Form submissions, lifecycle stage changes, manual triggers from the CRM, or API webhooks.

  • Form submissions
  • Lifecycle changes
  • Manual triggers
  • API webhooks

Match

Lead-to-account matching with fuzzy company name, email domain, phone normalization, and LinkedIn URL comparison. 90%+ accuracy.

  • Fuzzy company name
  • Email domain match
  • Phone normalization
  • LinkedIn URL match

Condition

If/else branching on any HubSpot property. Company size, deal amount, lifecycle stage, custom properties, or complex boolean logic.

  • Any HubSpot property
  • Boolean operators
  • Multi-branch switch
  • Regex matching

Route

Round-robin pools with weights and capacity limits. Calendar-aware OOO detection. Territory tables for geographic assignment.

  • Weighted round-robin
  • Capacity limits
  • OOO detection
  • Territory tables

Delay

SLA timers that enforce response-time targets. Wait steps for nurture timing. Escalation chains when limits are breached.

  • SLA timers
  • Wait steps
  • Auto-escalation
  • Business hours aware

Action

Update HubSpot properties, send Slack notifications, fire webhooks, create tasks, or enroll contacts in sequences.

  • Update properties
  • Slack notifications
  • Webhooks
  • Create tasks

Audit Log

Every routing decision,
explained step by step.

“Why did this lead go to James?” Answer it in five seconds. Every contact, every flow, every decision node — logged with a full trace.

Routing Audit Log

Live
All FlowsSearch
Mar 28, 2:14 PM
Sarah Chensarah@acmecorp.com
Inbound SaaSAssigned to James K.
Trigger:Form: Demo RequestMatch:Acme Corp (97% confidence)Condition:employees > 200 = TRUERoute:Enterprise AEs -> James K.
Mar 28, 2:11 PM
Mike Rodriguezmike@startupxyz.io
Inbound SaaSAssigned to Lisa W.
Trigger:Form: Contact UsMatch:No match foundCondition:employees > 200 = FALSERoute:SMB Pool -> Lisa W.
Mar 28, 2:08 PM
Amanda Fosteramanda@bigenterprise.com
Inbound SaaSEscalated (SLA)
Trigger:Form: Pricing PageMatch:Big Enterprise Inc (92%)Delay:SLA breached after 15 minRoute:Escalation -> VP Sales
Mar 28, 2:03 PM
David Parkdavid@midmarket.co
Inbound SaaSAssigned to Tom B.
Trigger:Lifecycle: MQLMatch:MidMarket Co (88%)Condition:region = WestRoute:West AEs -> Tom B.

Analytics

Routing metrics that
actually matter.

Distribution balance, SLA compliance, routing volume, and conversion by assignment path. Real-time dashboards, not stale spreadsheets.

Lead Distribution

This week by rep

James K.47 (24%)
Lisa W.44 (23%)
Tom B.41 (21%)
Nina S.38 (20%)
Alex M.24 (12%)

SLA Compliance

Response time targets

Enterprise (15 min)94%
Mid-Market (30 min)98%
SMB (60 min)87%
Overall SLA93%

Routing Volume

Last 7 days

65
Mon
82
Tue
71
Wed
93
Thu
88
Fri
24
Sat
18
Sun
Total this week441 contacts

HubSpot Integration

Lives inside HubSpot.
Not beside it.

No tab-switching. No separate login. FlowRouter appears in your HubSpot sidebar, on your contact records, and in your navigation — right where your team already works.

SC

Sarah Chen

VP of Engineering at Acme Corp

FlowRouter
Routing StatusAssigned
Assigned ToJames Kirkland
Matched AccountAcme Corp (97%)
Routed ViaInbound SaaS
Response Time4 min (SLA: 15 min)

App Card on every contact record

FlowRouter
3 flows active
194 contacts routed today

FlowRouter in your HubSpot navigation

No separate login

OAuth with HubSpot once. Your team is automatically synced. No passwords to manage.

No tab-switching

Routing status, audit trails, and analytics are visible right inside HubSpot — on contact records and in the sidebar.

Real-time sync

Contact properties, company data, and team membership sync instantly. Changes in HubSpot are reflected immediately.

Get Started

See it in action.

Start a free 14-day trial with full access to the flow builder, audit log, and analytics. Or book a demo and we will walk you through it.

No credit card required. Cancel anytime.